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PJD Business Machines

Call (516) 785-3299


Email us: phil@pjdbusinessmachines.com


 "After the sale its the service"

We have been providing sales & service to customers for more than 27 years,

we are a Long Island base copier dealer.



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Long Island Copier Service & Sales

Kyocera & Copystar copier sales on Long Island, We specialize in these two products and service Nassau County, Queens, Brooklyn & Suffolk County New York.

We offer all inclusive copier leases, 3 year leases are  the best way to go, call us and we will explain why
this is and why to stay away from companies offering you more than 3 years leases.
Leasing a copier should not be a difficult task but salesmen with their own interest in mind make leasing a nightmare,
we will clear this all up for you so you know exactly what to expect.

Copier Service In Nassau County Long Island

Copier Service In Suffolk County Long Island

 Some of our social media sites that you are welcome to visit:

Copyman on Long island

Long Island Copier Service, Long Island printer repair  

Proudly Providing Copiers on Long Island For More Than
27 Years!

Call Us For A Free Estimate On Your Office Machine

We Offer Service Agreements On Everything We Sell.

516 785-3299

* Kyocera * Copystar * HP *



Long Island copiers. Copystar CS6002i
Click on the machine for more information

Copystar cs5500i
fast 55 copies per minute

Phil's Blog, let us save you money 

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Thursday, March 21, 2013

Selecting a Copier/Printer company to do service for you…

Your office machine fails and you need a service provider to properly

repair it, this could be a daunting task, so many companies out there to choose from.

I want to give you a a little tip that you will appreciate. A copier/printer company

whom sells and repairs machines can only handle a few lines at a time to properly

and effectively handle service.

If you see a company that advertise that they sell and repair A to Z products…

I will bet my last dollar that they are not very good at either sales or service,

even a MASTER technician such as myself and a few of our workers at

PJD Business Machines can not handle every manufacture line. Trust me

it is impossible to do this. So when you see a company advertise we fix

them all…. RUN from that place!!

A normal sales/service company can handle up to 3 manufactures to

properly service your equipment. Remember the old cliché? “A Jack of

all trade and a master of none” ??? well it holds true. This is why many

internet company just sell machines, oh they may promise on site service

;-) yea right, from who? from where?

Even local companies lets say on Long Island may say we fix A to Z, having

these people come to fix your machine is taking a chance, not only are they

NOT qualified to repair your machine, you will be waiting days or weeks for

part replacement. By the way, we at PJD Business Machine only sell three

brands, Canon, Kyocera and HP, we only service three brands, Canon,

Kyocera and HP. If you call us for Konica Minolta or Xerox, or Ricoh, w

e will tell you no.

So when searching for a service provider, ask them what manufactures

they represent? ask them what is the turn around if you needed a part,

here is a better way to find out if the company is equipped to service you

and your machine, ask them if they have toner in stock TODAY for your machine!!!

I hope you make use of this article, I am a senior tech and service manager at

PJD Business Machines “Long Islands Copier Service Company”

11:59 am edt 

Wednesday, March 13, 2013

Are you constantly going over your allowed copies?

Are you constantly going over your allowed copies?


The number one complaint I hear when going out on sales calls


is how they get hit with overages, copy overages can add up


quick!! well let me give you a tip and oh yea, salesman will

hate me for this but what do I care?


Ok here it goes, Salesman use a trick or let me say uhmmm


a technique ;-) , in order to compete with their competitors


and let me tell you, the copier sales is very competitive,


anyways, in order to win the bid with customers who are looking


for PRICE ALONE, the salesman will under estimate your yearly/monthly 


copy volume, by doing this, he will eliminate most other bids. So


you go with the salesman who gave you the lowest bid and after


a few months you notice that you are getting overage bills sent to


you, next thing the company says is that if you do not pay these


overages, we will NOT come to service your machine!! You know


and THEY know that you can not break a lease, they got you! now


you must monitor how much you put on your copier, just like leasing


a car, if you lease a car for three years and you go over, you have


to pay! same scenario with copiers and if you are leasing color copier

LOOK OUT! this can be very expensive and foolishly costly!!


So when you are negotiating a new lease copier, pay close attention


to your monthly/yearly volume, in fact you should know this before

the salesman enters your door!!!


When I go out on a sales call, my very first question to the customer


is “what is your yearly/monthly volume”  that is the magic question


and answer! your yearly volume establishes your copier machine

duty bracket and your maintenance cost factor.

Its easy for our company, we are a small company and we are honest!

thanks for reading! ;-)

11:18 pm edt 

Price shopping customers be aware…

Price shopping customers be aware…


We receive dozens a calls a week, internet surfers looking for price


quotes, we tell them our prices right up front, we charge $105.00


to do a service all. Even if the call goes over an hour, we still charge

the $105.00 for the call plus parts if needed.


What some companies may do to get into the door… They tell you


over the phone that they charge $75.00, it sounds great until you


see the final bill. In most cases the bill will be in the mid to higher


100′s. Like the salesman’s bait & hook we wrote about in another


blog, this one is about service. When you call in for service, no matter


what it is, fax machine, laser printer, copier, whatever, find out about


the service fee and what it includes, ask the company what happens


when the technician goes over the 1 hour mark, ask the company if


they charge EXTRA if the machine needs a part and the tech has to


come back to install it. Asked the company over the phone if they


have some idea in what the problem can be so you have an idea

what you are in for.


We are totally honest, we are upfront with our customers, if the


machine is NOT worth the repair, we will state it over the phone

and not waste ours or yours time & money.


We will not tell you that your machine needs unnecessary parts


to build up the bill. There are a lot of companies out there folks,

get references, be on top of the game and this will ensure a smooth transaction or…

You can just call us the first time!!   Wink

11:15 pm edt 

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Nassau County PJD Business Machines, Long Islands copier service company, 516 785-3299