Long Island Copier Sales
PJD Business Machines
"After the sale its the service"
We have been providing
sales & service to customers for more than 27 years, we are a Long Island base copier dealer. We service Nassau County,
Suffolk County, Queens & Brooklyn. What separates us from the rest is our service, any company could sell an office copier,
but it is the service that counts the most after the sale.
PJD Business Machines
provides after hour & weekend service to cater to those business putting in long hours. Most service calls have a 1 to
3 hour response time. We focus on longterm customers, we have customers over 27 years! Our prices are fair, our service is
We sell Copystar & Kyocera copiers and that is the only brand we do.
By only selling & servicing just two, our customers are guaranteed supplies and parts are readily available. This gives
us a tremendous edge over competitors who sell and service a dozen different manufactures.
a service provider sells & services a dozen brands, how well could they be trained in service? how well stocked in vital
parts could be? This is why PJD has limited to just the two brands, Kyocera & Copystar which are actually one manufacturer.
<meta name="msvalidate.01" content="312FB333BA364A2E96E5A0D0DF52F93B8"
|Long Island Copier Service & Sales
Kyocera & Copystar copier sales on Long Island,
We specialize in these two products and service Nassau County, Queens, Brooklyn & Suffolk County New York. We offer all
inclusive copier leases, 3 year leases are the best way to go, call us and we will explain why this is and why to stay
away from companies offering you more than 3 years leases.
Leasing a copier should not be a difficult task but salesmen with their own interest in mind make
leasing a nightmare, we will clear this all up for you so you know exactly what to expect.
Copier Service In Nassau County Long Island
Copier Service In Suffolk County Long Island
Some of our social media sites that you
are welcome to visit:
Copiers for sale On Long Island
Proudly Providing Copiers on Long Island
For More Than
Call Us For A Free Estimate On Your Office Machine
We Offer Service Agreements On Everything
* Kyocera * Copystar * HP *
|Click on the machine for more information
|fast 55 copies per minute
Phil's Blog, let us save you money
Wednesday, September 26, 2018
Cheapest price & best service (pick one)
9:27 am edt
I probably go on six to eight proposals a week here and some I get and others I walk away from.
in today's market that everyone is knowledgeable and has plenty of shopping savvy but folks, we need to take a few steps
back when it comes to leasing copiers or going into a service agreement with one.
I have been in this business for
30 years, I know the pricing and what it takes to "properly" maintain copiers with genuine parts & supplies.
I have seen proposals by companies on Long Island that are just hard to believe. There is an old saying, if it is too
good to be true be wary. If you decide to go with the absolute cheapest price on a lease copier, then when you wait for
service or are just NOT happy with the overall experience with the dealer, you got what you paid for.
Paying the cheapest
price and getting the best service, pick one of these because you cant have both! be happy with your decision.
We sell and service Kyocera/Copystar copiers on Long Island
(BTW we are not the cheapest)
Speak to one of the owners directly and we will give you an honest quote
Thursday, March 8, 2018
5 year copier lease are 2 years too long
9:32 pm est
Posted on January 16, 2017 by PJD Business Machines
Salesmen are still pushing this and their company they work for love
Who benefits from a five year copier lease? Why on earth would you want to enter a five year copier lease? If you
are going to lease a copier, you want a new machine every three years, the first three years are the best for reliability
& efficiency in a copiers life. I have over 30 years as a repair tech knowledge, I see these machines and what goes wrong
with them and when they fail.
Aside from the physical aspect of the 5 year copier lease, why would you want to be tied
into a copier company for five years? I have seen the largest companies out out of business or if they didn't go out of business,
I have seen their service dept. go downhill. Which in return means a longer time waiting for a service rep to show up or
inadequate parts in stock, which would mean a tech shows up, diagnosis that you need a part and you don't see them back for
a week or longer!
What happens if the company is bout out and the service you loved is not there anymore. So many things
can go wrong or sour in a five year period, I am not saying it will definitely happen but why would you want to take that
Copier companies & salesman or furious at me for writing such a blog, they know that I am letting out the
secrets of the business but isn't it about time honesty and upfront trustworthiness prevails?
Speak to Phil or Peter
at PJD Business Machines, we are Long Island's Copier Sales Company (honest copier sales)
Here is a link to our website:
Waiting longer than one day for copier service?
9:26 pm est
Waiting longer than one day for copier service?
on October 12, 2017 by PJD Business Machines
This is like a throwback 25 years ago with
the big copier dealers, back then this was common, customers waiting 3 to 5 days for copier service, large companies would
not care as they took care of their largest accounts first.
For the past 15 years, this was unheard
of as competition became so great and no copier company could afford to lose customers because of bad service or long response
The 90's are back in full force! every week I go out to meet new customers and they are
complaining that they are waiting for service and want to move their business to us!
I had a customer call in, they have a Konica Minolta Bizhub and it needed a waste container, he has been down four days! an
accountant in his busy season. Needless to say, this company will be going with us for his next lease.
We give same day copier service, we will come to you on a Saturday if needed and we will accommodate you for after
Visit us on the web http://www.longislandcopiersales.com or call us today, you have
enough to worry about being in business, the last thing you need is poor copier service and long wait times.
Speak with the owner and get the service & response time you deserve.
Thursday, January 29, 2015
Kyocera Dealer's loss on Long Island is our gain..........
I picked up a new customer today, we hit it off very well, turns out he was an Army Veteran who served
in Desert Storm. Small law firm in Lynbrook, anyways, they bought a decent entry level commercial machine from a Kyocera
dealer in Farmingdale, (I wont mention their name) anyways, after 4 years they no longer wanted to honor a service contract.
They tried to strong arm them into purchasing a new MFP copier, the machine only had 80k on it and had plenty of life left.
Companies should be happy just to have a loyal customer, why strong arm them? The Snake oil Salesman was very eager, I guess
he had a vacation coming up this Spring. That's fine, but not the way we do business. I now have a very good customer, I
can tell good people, I also gave him a 10% discount for being a US Veteran, that's the way I do business.
10:35 pm est
10:33 pm est
Monday, March 3, 2014
You are unhappy with your service provider and want to get out of a lease?
9:38 am est
From time to time I will go on a sales lead and the customer will ask me if I can get them out of
a lease. I would like to be clear on this, once you sign a lease, you are stuck in that lease for the entire time you signed
in for. Will a salesman BS you and say “yea we can get you out” sure they will but you can only get out one way,
and that is if you buy out your lease. The salesman will call your leasing company and asked them for the buy out price,which
will include the additional cost if the leasing company charges if you end a lease early. They take that amount and they
tack that onto the price of your NEW copier. Yes it is a very hefty dollar amount but someone has to pay for it (YOU). I
what the salesman will try to convince you on doing is locking you back into a 60 month lease! They salesman and leasing
company will make more money by booking you into a longer lease, yes your monthly payments will be smaller but you will
end up paying more.
What did you think? the smiling salesman was going to absorb this hit? He nor his/her company
or the leasing company will ever do this, you are on your own!
Now, I have been writing and preaching for more than
10 years now, why you should never go into a five year lease, over and over and over again. When you have a high volume
office and you are doing 150k – 200k or better a year… you should lease a machine for THREE YEARS FMV ! after
the three years, your machine will be at around 600k, this is when things break down and major pms are needed, why go forward
with the same machine? after all you are leasing and you will continue to lease, mine as well lease something fresh every
Customers with moderate volume or low volume, I recommend they lease with a $1.00 buy out so you can
enjoy lease free months after three years, after all, isn’t that everyone’s goal? to keep monthly payments to
The salesman wants to sell and will do anything to sell that machine to you. You can not get out of a lease
without YOU paying dearly. Not even the biggest law firms can get out of a lease, trust me, I have been doing this well
over 20 years.
To recap this blog:
1) You can not get out of a lease
2) Never lease a machine for more
than 3 years (reasons obvious)
3) Take anything a copier salesman says with a grain of salt.
Monday, February 3, 2014
It sometimes takes weeks for my copier service provider to return with a part they ordered for the machine
12:23 pm est
It sometimes takes weeks for my copier service provider to return with a part they ordered
for the machine
Wow, I have not heard this in years! I mean, we live in an age where business can not
afford to be sloppy and to be prompt is everything now a days…. We picked up a customer yesterday who has four machines,
two Kyocera/Copystar copiers and a few HP laserjet printers. How could a copier service company on long island neglect this?
I guess the company got too big? I guess some companies wont pay any attention to you unless you have 20 machines or more?
I am very shocked by this but heck, we picked up a new customer who paid, right on the spot! They are also considering upgrading
the Copystar cs5050 to a new copystar cs5500!.
Just like the big box stores like Home Depot, you can go there, go in
there, find stuff…. but good look being taken care of like you would get at a small local hardware store. PJD Business
machines is like that small local hardware store. You like fast reliable and knowledgeable technicians? give us a
try, what do you have to lose unless like like waiting two weeks or more for parts.
Tuesday, December 10, 2013
What is the difference between leasing and renting a copier? which one is for me?
3:24 pm est
I often get call from people looking for information about copier machines and many times, they
do not understand the difference between the two. I will try to explain it simply without going into a long boring post.
When you ask to “rent” a copier, this is typically for short term use. A rental can be from 1 day to 6 months
usually. Yes there are exceptions like if you choose to accept a machine with all inclusive service from a company that
you have developed mutual trust for but this is not very common.
To “Lease” a copier is more
long term, 2 year lease,3 year and up 5 year lease. Why anyone would lease a machine for 5 years is beyond comprehension.
I will be more blatant, any salesman who suggest you to do a 5 year lease is a snake! (we already talked about the snake
oil salesman in my previous blogs)
Now follow along here with me…. No matter if you lease or rent, either
will cost you a lot more then if you purchased the machine outright. Let me repeat this, when you lease or rent, you WILL
be paying a lot more for the machine, plus you will be paying for fees like one time document processing and other
hidden fees built into a lease that a salesman will never tell you about.
So, I am not going into detail on this blog
but I just wanted to answer your question on the difference of both.
If you are looking to save as much as possible,
if you are looking to get the machine at the rock bottom lowest cost, then you PURCHASE the machine outright.
you do not have the money to purchase outright, then you lease the copier, if you lease, you should not do more than 3 years,
if you are looking to get the most out of your lease/copier, then you should be considering a dollar buy out lease.
If you are planning an event where you need a copier or you have something going on at your office and want an additional
copier to supplement your current machine then you could “rent” a machine. Short term rentals is our specialty.
Feel free to ask any questions, I will respond quickly and give you the most honest professional solution for your office
Buying a refurbished HP Laserjet 4250 printer?
3:22 pm est
Do you see that HP Laserjet printer in the photo? do you see that genuine HP 4250 maintenance kit
box? That genuine maintenance kit gets replaced when your HP Laserjet hit around 200k-225k. HP sets this interval inside
the printer so when it hits the 200k mark, a message will be displayed that says “Maintenance kit needs to be replaced”.
This is done so it virtually eliminates any down time due to part failure, you see, all the parts in this kit are the consumable
parts that normally wear out and cause printer issues like jamming or poor print quality. We stock these maintenance kits,
we have them fresh and newly manufactured. These kits are not cheap, they cost US over $200.00.
So I bet your asking,
why are you telling us this??? I just wanted to give you a little background on this before I go into our refurbished printers.
All our refurbished laserjets gets these kits installed along with other parts, we also either replace or renew all the printer
panels to make the laser printer look like new!
I often see advertised on the internet, HP Laserjet 4250n printers
that are totally refurbished for under $250.00, my question is, HOW CAN THAT BE? how could someone be offering a refurbished
laser printer at the same price a genuine HP maintenance kit cost? It does not make sense because it is not true, it is
impossible that this can be true and I just want you to be aware of this.
What these so call refurbish companies or
fly by night repairman are doing is a spit shine, and the printer will last the 30 days and then it will fail. If it seems
too cheap, it is not a properly refurbished printer. We have been refurbishing laserjets for 20 years, we only use genuine
parts and all are printers come with a full 1 year warranty. We can offer a full year because we know the job is done right
the first time using all OEM Genuine HP parts, even the toner will be genuine HP toner.
If you are looking for a
HP printer like the HP4250N, fully refurbished and guaranteed, look no further and give us a call. We have a great selection
of HP Printers in stock.
Let us take your business to the next level, call PJD Business Machines at 516 785-3299
you can visit us on the web at:
Buying a refurbished HP Laserjet 4250 printer?
3:06 pm est
Tuesday, August 20, 2013
Are you updating or getting a new Server?
Well before you let your IT department sell you a new server, understand this, many of the
older copiers will not be so friendly when it comes to scanning, sure it will print with no problem but scanning will be
an issue. If you upgrade to Windows 2008 or better… you will have to make sure the copier is no older than 3 years.
I have been seeing this often lately, a customer will upgrade without asking us if the machine is capable, the IT department
is quick to “blame” the company who installed the machine but the truth comes out very quickly. Sure you can
“wait” for patches, but can you really afford to be waiting? So take a tip from us, before you upgrade the server,
be well aware that you may have an issue with scanning to SMB or scanning to email as security levels are very high with
10:22 am edt
Damp copier paper cause jamming & CQ issues
10:16 am edt
With the Summer months upon us, with high humidity comes issues with the paper you load in your machines,
I can try to save you money here $$$, if all of a sudden, your copier or printer will not feed paper or it jams….
first thing you should do is take out the paper in the tray, put it aside and NEATLY open up a ream of fresh paper, I say
NEATLY so after you take what you need, you can properly close the package up to ensure dampness keeps out! Now that you
have the “fresh” paper in your hands, fan the paper out and install it into the machine and run a test. If she
feeds fine then you know it was the paper. Remember that it only takes 15 minutes for humidity to set in. I have customer
who call us on Monday morning and say the copier is jamming, I ask them if the ac is on and they tell me yes, I ask them
was it turned down or off over the weekend and they say Uhmm, yes… well there you go.
Not only does damp paper/humidity cause jamming but it also causes copy quality issues, you will never get good
solid black print with damp paper! it will appear spotty, washed out looking. A washed out copy is a very good indication
that you have a paper issue, again, take paper out and install fresh paper from a package. Never take paper out of the package
and pile it on the shelf, its just inviting troubles. Taking the proper steps in preventing paper issues will save you money
and more important,will keep your equipment up for your business.
PJD Business Machines
is to take your business to the next level”
Thursday, March 21, 2013
Selecting a Copier/Printer company to do service for you…
11:59 am edt
Your office machine fails and you need a service provider to properly repair it, this could be a
daunting task, so many companies out there to choose from.
I want to give you a a little
tip that you will appreciate. A copier/printer company whom sells and repairs machines can only handle a few lines at a time
to properly and effectively handle service.
If you see a company that advertise that they
sell and repair A to Z products… I will bet my last dollar that they are not very good at either sales or service,
even a MASTER technician such as myself and a few of our workers at PJD Business Machines can not handle every manufacture
line. Trust me it is impossible to do this. So when you see a company advertise we fix them all…. RUN from that place!!
A normal sales/service company can handle up to 3 manufactures to properly service your
equipment. Remember the old cliché? “A Jack of all trade and a master of none” ??? well it holds true.
This is why many internet company just sell machines, oh they may promise on site service, yea right, from who? from where?
Even local companies lets say on Long Island may say
we fix A to Z, having these people come to fix your machine is taking a chance, not only are they NOT qualified to repair
your machine, you will be waiting days or weeks for part replacement. By the way, we at PJD Business Machine only sell three
brands, Canon, Kyocera and HP, we only service three brands, Canon, Kyocera and HP. If you call us for Konica Minolta or Xerox,
or Ricoh, we will tell you no.
So when searching for a service provider, ask them what
manufactures they represent? ask them what is the turn around if you needed a part, here is a better way to find out if the
company is equipped to service you and your machine, ask them if they have toner in stock TODAY for your machine!!!
I hope you make use of this article, I am a senior tech and service manager at PJD Business Machines “Long
Islands Copier Service Company”
Wednesday, March 13, 2013
Are you constantly going over your allowed copies?
11:18 pm edt
The number one complaint I hear when going out on sales calls is how they
get hit with overages, copy overages can add up quick!! well let me give you a tip and oh yea, salesman will hate me for this
but what do I care?
Ok here it goes, Salesman use a trick or let me say uhmmm a technique , in order to compete with their competitors and let me tell you, the copier sales is very competitive, anyways, in order
to win the bid with customers who are looking for PRICE ALONE, the salesman will under estimate your yearly/monthly
copy volume, by doing this, he will eliminate most other bids. So you go with the salesman who gave you the lowest bid and
after a few months you notice that you are getting overage bills sent to you, next thing the company says is that if you do
not pay these overages, we will NOT come to service your machine!! You know and THEY know that you can not break a lease,
they got you! now you must monitor how much you put on your copier, just like leasing a car, if you lease a car for three
years and you go over, you have to pay! same scenario with copiers and if you are leasing color copier LOOK OUT! this can
be very expensive and foolishly costly!!
So when you are negotiating a new lease copier, pay close attention to your
monthly/yearly volume, in fact you should know this before the salesman enters your door!!!
When I go out on a sales
call, my very first question to the customer is “what is your yearly/monthly volume” that is the magic question
and answer! your yearly volume establishes your copier machine duty bracket and your maintenance cost factor.
for our company, we are a small company and we are honest!
thanks for reading!
Price shopping customers be aware…
11:15 pm edt
Price shopping customers be aware…
We receive dozens a calls a week, internet surfers
looking for price quotes, we tell them our prices right up front, we charge $105.00 to do a service all. Even if the call
goes over an hour, we still charge the $105.00 for the call plus parts if needed.
What some companies may do to get
into the door… They tell you over the phone that they charge $75.00, it sounds great until you see the final bill.
In most cases the bill will be in the mid to higher 100′s. Like the salesman’s bait & hook we wrote about
in another blog, this one is about service. When you call in for service, no matter what it is, fax machine, laser printer,
copier, whatever, find out about the service fee and what it includes, ask the company what happens when the technician goes
over the 1 hour mark, ask the company if they charge EXTRA if the machine needs a part and the tech has to come back to install
it. Asked the company over the phone if they have some idea in what the problem can be so you have an idea what you are in
We are totally honest, we are upfront with our customers, if the machine is NOT worth the repair, we will state
it over the phone and not waste ours or yours time & money.
We will not tell you that your machine needs unnecessary
parts to build up the bill. There are a lot of companies out there folks, get references, be on top of the game and this will
ensure a smooth transaction or…
You can just call us the first time!!
Long Island Copier rentals @ LongIslandbusinessmachines.com, Long Island Copier Sales @ PJDBusinessMachines.com, Long
Island Lase Printer Sales & Service @ longislandlaserprinterservice.com
Long Island Laser Printers
Long Island Copier Service
Nassau County Copier Service
Long Island Copier Rentals
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Nassau County PJD Business Machines, Long Islands copier service company, 516 785-3299